Getting Started with Repoply

Repoply is a powerful subscription management system for Shopify stores. Follow this comprehensive guide to get up and running quickly.

Step 1: Install from Shopify App Store

Visit the Shopify App Store

Go to the Shopify App Store and search for "Repoply" or visit our direct app listing.

Shopify App Store search results for Repoply showing 9 apps with Reporty as the first result

Click "Add app"

Click the app and click on the black 'Install' button to begin the installation process.

Review App Permissions

Repoply requires the following permissions to function properly:

  • Read and modify products and inventory
  • Read and modify customer data
  • Read and modify orders
  • Access to subscription contracts
  • Read store information
Shopify App Store search results for Repoply showing 9 apps with Reporty as the first result

Accept Permissions & Install

Click "Install app" to accept the permissions and complete the installation. You'll be redirected to the Repoply dashboard.

Success! Repoply is now installed on your store and you'll automatically receive a 14-day free trial to explore all premium features.

Setting Up App Blocks

Repoply provides two essential app blocks that need to be added to your theme for full functionality.

Product Page Subscription Widget

Adding the Subscription Widget to Product Pages

Access Theme Customizer

In your Shopify admin, go to Online Store > Themes and click "Customize" on your active theme.

Shopify admin themes page with customize button
Navigate to Product Page Template

In the theme customizer, navigate to Products > Default product to access the product page template.

GIF: Choosing the default product template using the customizer
Add Repoply Subscription Block

Click "Add block" in the product form section and select "Repoply - Subscription Options" from the Apps section.

Adding Repoply subscription block
Position the Block

Drag the block to position it where you want the subscription options to appear (typically after the price and before the add to cart button).

Tip: The subscription widget will automatically hide on products that don't have subscription plans configured.
Save Changes

Click "Save" to apply the changes to your theme.

Account Dashboard Subscription Manager

Adding the Subscription Manager to Customer Accounts

Navigate to Account Page Template

In the theme customizer, go to Customers > Account to access the customer account page template.

GIF: Navigating to the account page template
Add Account Subscriptions Block

Click "Add section" and select "Repoply - Account Subscriptions" from the Apps section.

GIF: Adding account subscriptions block
Configure Block Position

Position the block where you want it to appear on the account page (typically in the main content area).

Save Changes

Click "Save" to apply the changes to your theme.

Customizing Your App Blocks

Both Repoply app blocks come with extensive customization options to match your store's design.

Subscription Widget Customization

Available Customization Options

  • Color Scheme: Choose between Light and Dark themes
  • Widget Title: Customize the heading text
  • Button Styling: Adjust button colors and text
  • Layout Options: Select between compact and expanded layouts
  • Typography: Match your store's font settings
Subscription widget customization panel

Account Subscriptions Manager Customization

Theme and Layout Options

  • Color Themes: Light, Dark, or Auto (follows system preference)
Account subscriptions customization panel
Auto Theme Detection: Both widgets automatically detect your store's color scheme and adapt accordingly when set to "Auto" mode.

Managing Subscriptions

Learn how to create, edit, and manage subscription plans for your products.

Creating a New Subscription Plan

Access Subscription Dashboard

From your Shopify admin, click on "Apps" and select "Repoply" to access the subscription dashboard.

Repoply dashboard overview

Navigate to Subscriptions

Click on "Subscriptions" in the left sidebar to view all subscription plans.

Create New Subscription

Click "Create subscription" to start building a new subscription plan.

Configure Plan Details

Fill in the subscription plan details:

  • Plan Name: Internal name for your subscription
  • Description: Customer-facing description
  • Billing Frequencies: Weekly, Monthly, Quarterly, etc.
  • Discounts: Percentage or fixed amount discounts
  • Product Selection: Choose which products to include

Set Discount Options

Configure discounts for each billing frequency:

Select Products and Variants

Choose which products and variants this subscription plan applies to. You can select entire products or specific variants.

Save and Activate

Review your settings and click "Save" to create the subscription plan. It will be immediately available on your selected products.

Editing Existing Subscriptions

Modifying Subscription Plans

Access Subscription List

In the Repoply dashboard, go to "Subscriptions" to see all your existing plans.

Select Plan to Edit

Click on the subscription plan you want to modify to open the edit interface.

Make Changes

Update any of the plan details, frequencies, discounts, or product assignments.

Note: Changes to existing subscription plans will only affect new subscriptions. Existing customer subscriptions will continue with their original terms.
Save Changes

Click "Save" to apply your changes to the subscription plan.

Setting Fixed Discounts

Configuring Subscription Discounts

Repoply supports both percentage and fixed amount discounts for subscription plans:

  • Percentage Discounts: E.g., 15% off regular price
  • Fixed Amount Discounts: E.g., $5 off regular price
  • Tiered Discounts: Different discounts for different frequencies

Premium Features

Repoply offers two subscription tiers with different feature sets to meet your business needs.

Standard Plan - $40/month 💎 Premium

  • Up to 1,000 active subscriptions
  • Basic analytics and reporting
  • Email support
  • Standard features and integrations
  • $0.01 + 1% transaction fee

Enterprise Plan - $250/month 🚀 Enterprise

  • Unlimited subscriptions
  • Advanced analytics and custom reports
  • Priority support with dedicated account manager
  • Custom features and integrations
  • $0.01 + 0.5% transaction fee
  • Advanced reporting and data export
Free Trial: All new installations include a 14-day free trial with access to all standard features.

Reports & Analytics 🚀 Enterprise Only

Advanced reporting features are available exclusively on the Enterprise plan.

Accessing Reports

Navigate to Analytics

In the Repoply dashboard, click on "Analytics" in the left sidebar to access reporting features.

Select Report Type

Choose from available report types:

  • Subscription Growth: Track subscription acquisition over time
  • Revenue Reports: Analyze subscription revenue trends
  • Customer Analytics: Understand customer behavior patterns
  • Product Performance: See which products perform best with subscriptions

Export Data

Click "Export" to download reports in CSV format for further analysis.

Uninstalling Repoply

If you need to uninstall Repoply, you can do so through two methods.

Method 1: From Repoply Settings

Access Settings

In the Repoply dashboard, click on "Settings" in the left sidebar.

Find Uninstall Option

Scroll down to the "Danger Zone" section and click "Uninstall Repoply".

Warning: Uninstalling will cancel all active subscriptions and remove all subscription data permanently.

Confirm Uninstallation

Type "UNINSTALL" to confirm and complete the uninstallation process.

Method 2: From Shopify App Manager

Access Apps Section

In your Shopify admin, go to "Apps" and click "App and sales channel settings".

Find Repoply

Locate Repoply in your installed apps list and click on it.

Uninstall

Click "Uninstall" and confirm the action to remove Repoply from your store.

Data Retention: After uninstalling, All subscription data is permanently deleted.

Still can't find what you're looking for?

Our support team is here to help you get the most out of Repoply. Whether you need help with setup, configuration, or have questions about advanced features, we're just an email away.